It is an old trick called bait and switch. Simply, they want you to book with them because the price is too good to refuse. When the cleaner arrives at your house you will be charged all the extras like extra for stain removal, extra for medium to heavy soiling, extra because you will be told your carpet needs and industrial clean, extra for deodorizing, extra because the $5,00 per room price only applies when you have 15 rooms cleaned and the list goes on.
A professional carpet cleaner will include spot and stain removal, heavy soiling, deodorizing etc in the price quoted over the phone.
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